betbst Terms and Conditions
Please read these terms and conditions carefully before using the betbst platform — this is a binding agreement between you and us.
Table of Contents
- General Provisions
- Account Registration and Eligibility
- Account Security and Responsibility
- Deposit and Withdrawal Policy
- Bonuses and Promotional Offers
- Betting and Gaming Rules
- Fair Play and Prohibited Activities
- Intellectual Property
- Limitation of Liability
- Account Closure and Termination
- Dispute Resolution
- Privacy and Data Protection
- Responsible Gaming
- Changes and Amendments
betbst ("Platform", "we", "our") provides an online casino and betting service for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between betbst and all users of the platform ("you", "user"). By registering on betbst, logging in, or using any of our services, you are considered to have fully agreed to these Terms. If you disagree with any of the terms, please refrain from using the platform.
1 General Provisions
These Terms apply to all services, products, software, content, and information on the betbst platform. By using the platform, you confirm that:
- You are at least 21 years of age.
- You are agreeing to these Terms of your own free will and in a sound state of mind.
- Online gaming is not prohibited by law in your jurisdiction.
- You are using the platform for your own benefit and with your own funds.
betbst's terms and conditions have been prepared in Bengali. If any ambiguity arises in translation, the interpretation by betbst's authority shall be considered final.
2 Account Registration and Eligibility
2.1 Eligibility to Register
To open an account on betbst, you must be at least 21 (twenty-one) years of age. Registration by minors is strictly prohibited. betbst may request official documents for age verification at any time.
2.2 One Account Policy
Each user may create only one account. Opening multiple accounts using the same person, the same device, the same IP address, or the same payment method is prohibited. If this policy is violated, all associated accounts will be immediately closed and deposited funds may be forfeited.
2.3 Providing Accurate Information
You must provide accurate, complete, and current information at the time of registration. betbst reserves the right to close an account if false or misleading information is provided. If any of your information changes, please update it immediately.
3 Account Security and Responsibility
3.1 Password Protection
It is your responsibility to keep your account login credentials (username and password) completely confidential. This information should not be shared with any third party. You must notify betbst's support team immediately of any unauthorized access to your account.
3.2 Responsibility for Account Activity
You are responsible for all activities carried out through your account. betbst will not be liable for any activity carried out by a third party without authorization, unless you immediately notify betbst of that unauthorized access.
3.3 Identity Verification (KYC)
betbst may conduct a Know Your Customer (KYC) verification process at any time. You may be asked to submit a National ID (NID), passport, or other government-issued document. betbst reserves the right to suspend withdrawals until the verification process is complete.
4 Deposit and Withdrawal Policy
4.1 Deposit Limits
The minimum deposit amount on betbst is ৳100 (one hundred taka). This limit applies to all payment methods. There is no maximum deposit limit, however additional verification may be required for large transactions.
4.2 Withdrawal Limits
The minimum withdrawal amount is ৳1,000 (one thousand taka). betbst generally completes withdrawals within 1 hour. Withdrawals may be delayed while a verification process is in progress.
4.3 Accepted Payment Methods
betbst supports the following payment methods:
- bKash
- Nagad
- Rocket
- Bank Transfer
Transactions using a third party's bank account or mobile banking number are strictly prohibited. If such a transaction is detected, the full amount may be forfeited.
4.4 Currency
All transactions on betbst are conducted in Bangladeshi Taka (BDT / ৳).
5 Bonuses and Promotional Offers
5.1 Welcome Bonus
betbst offers new members a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives you a ৳1,500 bonus, making your total balance ৳2,500; or depositing ৳14,000 gives you the maximum ৳10,000 bonus, making your total balance ৳24,000.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 20x (twenty times). This means you must wager 20 times the bonus amount before you can withdraw the bonus funds. Bonus funds cannot be withdrawn before the wagering requirement is met.
5.3 General Bonus Terms
- Each user may claim each promo offer only once.
- The wagering requirement must be met before the bonus expires.
- betbst reserves the right to modify or cancel any promotional offer.
- If bonus abuse is suspected, betbst may cancel the bonus and investigate the account.
- Each promo offer may have its own terms and conditions, which will be detailed on that offer's page.
6 Betting and Gaming Rules
6.1 Validity of Bets
A bet will only be considered valid when it has been successfully confirmed in the betbst system. Bets that are not confirmed due to technical issues will be considered void and the relevant funds will be returned.
6.2 Game Results
The results of all games are determined by the game provider's system. betbst does not alter game results in any way. In the event of a dispute, the game provider's logs will be considered final evidence.
6.3 Sports Betting
betbst's odds are final for betting on cricket (including BPL, IPL, T20 World Cup), football (including FIFA international tournaments), and other sports. If any event is cancelled, suspended, or incomplete, betbst will settle the bet in accordance with its policy.
6.4 Live Casino and Slot Games
betbst will not be liable for any internet disconnection that occurs while playing live casino games or slot games. betbst reserves the right to cancel a round in the event of abnormal wins or losses caused by a system error.
7 Fair Play and Prohibited Activities
7.1 Prohibited Activities
The following activities are strictly prohibited, and if detected, the account will be immediately closed:
- Placing bets using software, bots, or automated methods.
- Any attempt to manipulate game results.
- Bonus abuse (arbitrage betting, bonus hunting, etc.).
- Using the platform for money laundering or illegal financial activities.
- Collaborative fraud with other users.
- Any attempt at hacking, phishing, or breaching the platform's security.
7.2 Fair Play Commitment
betbst is committed to ensuring fair and transparent results across all games. Our platform uses SSL encryption technology and all transactions are kept secure.
8 Intellectual Property
All content on the betbst platform — logos, graphics, designs, software, text, and other materials — are the intellectual property of betbst or the relevant third parties. Copying, redistributing, or commercially using this content without prior written permission from betbst is strictly prohibited.
The games and related assets of game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi are entirely their own intellectual property.
9 Limitation of Liability
9.1 Service Interruption
betbst strives to provide uninterrupted service, however the service may be temporarily unavailable due to technical maintenance, server upgrades, or unforeseen events. betbst will not be liable for any loss suffered by a user in such circumstances.
9.2 Third-Party Liability
betbst is not responsible for the activities of third-party service providers (game providers, payment gateways). The terms and conditions of those third parties apply to their respective services.
9.3 Gaming Decisions
Gaming is a risky activity. Your betting decisions are entirely your own responsibility. betbst does not guarantee winnings in any game and is not liable for any financial loss resulting from gaming.
10 Account Closure and Termination
10.1 Voluntary Account Closure
You may request to close your account at any time through the betbst support team. Before the account is closed, all pending bets will be settled and any remaining balance will be returned.
10.2 Account Closure by betbst
betbst may close or suspend your account in the following circumstances:
- Violation of these Terms.
- Fraudulent or suspicious activity.
- Providing false information.
- Violation of anti-money laundering policy.
- Court order or direction from a regulatory authority.
If an account is closed due to a violation, betbst reserves the right to forfeit bonus funds and any funds obtained through fraud.
11 Dispute Resolution
11.1 Filing a Complaint
For any complaint or dispute, please first contact betbst's customer support team. Complaints can be submitted via our 24/7 live chat or by email at [email protected].
11.2 Resolution Process
betbst tries to investigate and resolve all complaints within a reasonable time. Game logs, transaction records, and other technical data are used in resolving disputes. betbst's decision shall be considered final.
12 Privacy and Data Protection
betbst is committed to protecting your personal information. Full details of how we collect, use, and protect your data can be found on our Privacy Policy page. By using the platform, you also agree to our privacy policy.
betbst uses SSL encryption technology to keep all transactions and personal information secure. We never sell your information to third parties or share it without authorization — except for necessary data sharing with game providers and payment processors.
13 Responsible Gaming
betbst believes in responsible gaming. We are mindful of our users' mental and financial wellbeing. Gaming should be done for entertainment purposes only, and you should never bet with funds that are essential to your finances.
- This platform is for users aged 21 and above only.
- Set personal limits and stick to them.
- If you notice signs of gaming addiction, seek help immediately.
- To learn about the self-exclusion feature, visit the Responsible Gaming page.
If you or someone you know is suffering from a gaming addiction, please contact our support team.
14 Changes and Amendments
betbst reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, betbst will make reasonable efforts to notify users. However, continued use of the platform after any changes will be considered acceptance of the revised terms.
It is the user's own responsibility to stay informed about the latest version of the terms by visiting this page regularly.
If you have any questions about these terms, contact us via our 24/7 live chat or by email at [email protected].